Security

security cameraWill my items be safe?

Yes, very safe. Here’s what we do to ensure the security of our buildings and your belongings:

  • State-of-the-art digital video surveillance systems
  • Electronic keypad access to gated property
  • Central station monitoring
  • On-site managers
  • Full-time maintenance staff to keep everything clean and well maintained

When can I access my self storage unit?

You will have access to your unit 7 days a week, 365 days a year, through the remote entry security system.

What’s the difference between access hours and office hours?

During access hours, you can use your gate code to access your storage unit. During office hours, our Store Manager is available to provide in-person customer service (like answering questions, selling supplies, accepting rental payment, etc).

If I rent a storage unit from you, can my spouse, friend or business associates have access, too?

When you rent from us you can allow access for other people you specify (or restrict access only to yourself). Simply designate an access code for them and the desired person will be granted access. You will also need to provide them with a key to the lock on your unit.

If I forget my access code, what do I do?

Call our Store Manager at 330.699.6880 for assistance during regular business hours.

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